
By Whitney Satin
One of my favorite analogies about the evolving dynamic between sales and marketing involves a comparison of golf and basketball (thanks, Sales 2.0 for Dummies!). In traditional sales- or technology-driven organizations, Marketing often takes on the role of the golf caddie, setting up the shot that Sales takes with customers to land the deal … the figurative hole-in-one.
But a lot has changed in recent years, leading many B2B organizations to question this somewhat subservient relationship. It’s no question that the purchase funnel has grown in complexity, requiring that reps demonstrate an increasingly deep level of customer understanding as they engage with more and more stakeholders to close every buying decision. At the same time, we’ve seen an explosion in the number of collaborative technologies available to sales and marketing teams, making possible huge advantages to those companies able to get the right information to the right individuals at the right time. Read More »