Erin researches topics across social media and customer experience. She believes that most content is best delivered via podcast, and is waiting for the rest of the world to catch up with her view.
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About CEB
CEB's areas of expertise span the core functions found in large corporate, midsized, government, and financial services organizations worldwide.
CEB's Marketing Leadership Council is a membership organization comprised of over 400 of the world's leading companies, serving 36,000 marketing professionals and growing. Our proprietary research yields insights that upend conventional wisdom and change the way marketing leaders address long-standing and emerging business challenges.